Monat: Januar 2013

When I scroll through PlanetLotus, I don’t have the impression that many of the bloggers have a blast in Orlando. There are a few slides, but no incredible news about something. Not a lot is going on regarding Connections 4.5. IBM Docs should be a hit, but nothing.
No news about Notes Next. Nothing really exciting going on. What’s your view?

Playing around with Notes 9 (and still failing to install that Domino on Linux), I thought, wouldn’t it be nice to run Notes 9  – the whole bunch, admin and designer – on a Mac without having to use windows all the time. I use Fusion normally, but that does not make my Mac any faster, except, Notes is faster in Fusion, than on the Mac. Why not having the best of both worlds? Though I went for a search and found that Wine is slowly getting it’s grips on the Mac. While I would have to compile wine on the Mac myself, I looked for a possibility that would spare me that part.
I found Crossover and WineBottler:WineBottler is a private project and it looks quite nice. Is easy to understand and of I went.
Result? It does not work with Notes 9. It seems that Wine worked nice with Notes 7, some problems with Notes 8.5.1, huge problems with 8.5.3 and I found out it wouldn’t even install Notes 9 and that, as you can imagine, right in the end when it wants to place the icons.
I didn’t even get that far with Crossover (14 days free testing). Configuring a „bottle“ (oh these funny guys, how did they came up with … wine … bottle you get it? Geek jokes) failed. Never even got to the point of installing Notes.
There is one app left, that’s WinOnX, but since it is also based on wine and it costs money, I think I’ll pass.
It looks like, there is no other project, except Wine that goes in that direction. Too bad.
And since IBM will not deliver Designer and Admin on Mac, which I understand perfectly seeing the performance of the Notes client on my Mac, I will have to wait until somebody comes up with something better.
Who knows, in the mean time I probably get that stupid SLES 11 to accept the Domino install. And before you ask, it stops right after the question about graphic mode. Just nothing happens, no log, no failure, nothing. I am stuck.

I watched it. First I did not want to watch it, because I thought I get it over with faster if I watch it on YouTube.
And it was all that I expected. More than two hours of social, social, social. I personally … and that is really my own opinion, thought it was pretty boring.
I did not know the special guest, but he was interesting.
Sandy does not walk around anymore like a tigress in a cage – from one teleprompter to the next – and was much better prepared than last year.
Alistair should really stopp applauding all the time. It sounds annoying.
Rethinking work … again
Analytics … again

It’s funny. We get all those examples of social behavior using technology thrown at us and still have problems explaining, what we should do with it.
I do like Connections 4.5. Since I am never going to use it, I have something to dream about. It will be cool but it will be way too much too chew for the average user and company. But, 60% of the Global 500 companies use it already. It’s about time it trickles down to the smaller companies. Which somehow does not happen. Wonder why? It’s becoming too complicated.

The longer I watched, more and more I got the impression, there was nothing really new, while everything is so new, that most don’t know, how to use it.
Every year we get a company that shows off, how the use Connections. Stop, non of them use it, they are always in the process of deploying it to everybody.
I would like to see a company that started with Connections 1 and is now using Connections 4. IBM you might want to ask Sogeti.
Actually, I can’t hear it anymore. Yes, we need to know the customer. Yes, social analytics is somewhat cool. Yes, yes, yes… I am bored to death. Every more or less good hotel around the world has had index cards for the last 100 years about the wishes of their customers. Every sales rep who knows his customers, knows how to engage with them socially. It is not new, it is just another way to look at it and store it. It isn’t my fault, that 90% of all CRM systems only show sales figures. I wrote CRM Systems that stored every other information like emails, letters and reports in one place and helped to get projects done. Did not know that I was developing social software. But it isn’t really new.
Connections 4.5 will come this year and it is not easy to implement, expensive and would need a lot of training to get the people use it to the max. Forget „intuitive“ and all that stuff. There are now way too many bells and whistles to people learn it in a few minutes without frustration. If they come from  a „normal“ company that still uses file servers and email, they are overwhelmed by that. During the implementation everybody is focused on the new tool, you get speeches and everything you need as help (gamification – horrible). Somebody that comes in new after the hype cooled down, will be hard pressed to understand everything with an on the job training. And since you will always have a few in your company that plainly refuse that new stuff, the percentage of users will fall with time.
Especially if the new guy is in the C-level. Last year I followed a discussion about new markets for helicopters. One company in England had the idea to sell helicopters to all those highly successful Londoners with heaps of money. Turns out, they went to hell and back, because the arrogance of success is not limited to companies, it is also something that is very common with brain dead nouveau riche (read: traders, analysts, talent show winners). It was almost impossible to train them a save way of flying – which was part of the contract – because they just don’t like to follow rules and do it by the book. Or I give you another example. In recent years there was a flood of new „Super Cars“. Before that, if you had an F40 or the latest Lamborghini, you drove it with a lot of care, because they were extremely difficult to drive fast and in general were out to kill you. With all the electronics today, your dog can drive it. The electronics are not there to make it faster, they are there to prevent you to kill yourself. If you are not a race driver, you can not use the potential of the car, but the car companies are glad that you have enough money to buy yourself a toy and make everything cheaper for those who can drive. Which means, your average nouveau riche and his friends, do not have to learn something new to use their toys. It’s a turn-key-show-off-system. No skills required, only money.
Now imagine somebody like that and who has never used social tools before, comes to work in your company that uses Connections. According to his CV and due to the fact he is married to a friend of the bosses half cousins grand mothers uncle, he is the absolute top shot and will cut the project times in half. He is used to email and SMS and generally yells at people. Do you think he will readily learn something new? Something were he/she wasn’t involved in the decision? No way … and Connections will be a glorified file server as Sharepoint is today (most companies don’t use the potential of Sharepoint, how do you think they are going to use the potential of Connections). He will use an Excel sheet (which the company bought for him, because he needs it and IBM docs isn’t good enough) with his own task list – a highly sophisticated one with colors and everything – and send it by email to his slaves. So much for the smarter workforce.
My example is exaggerated? Sure it is, but it isn’t as far away from the truth, as you might think. It is the same problem, email faced 20 years ago. I know very intelligent people who said in 2000 FAX is the way of the future. Unfortunately email compared to social software is comparatively simple and easy to master. IBM still has a long way to go getting the message out. Whenever I try to tell people what I think is the latest, hottest in software I generally get empty faces. Nobody knows what I am talking about. Facebook is at best something for marketing and linkedIn/Xing for having half private conversations. That Connections can do that, too, and more isn’t obvious, because the „more“ is not something that let’s people dream about a better future.
IBM is certainly on the right way with the multifunctional inbox. That is the way to go, because people live in the inbox. No more  „think outside the inbox“. That should make it easier to convert the average user to a certain degree.

What about Notes? One slide: „Hey we have Notes 9 in Beta“ and that was about it.
Demos? Not a lot.
The developers in the audience must have been a bit disapointed, because the OGS was one big sales event.
And for partners? IBM is going cloud first and mobile. Both things the traditional partner is not going to like. With the IBM cloud the partner just hands over the customers to IBM and they are gone for good. Even though IBM tells every year how partners are the backbone blah blah blah … I don’t think that this is still true. If you are a partner who develops for Connections you might have a chance to survive, but as a Notes/Domino partner, I believe you will not see a lot of help from IBM. It is slowly squeezing out the very small partners. Many can’t sell licenses anymore (except for ASL, which can be tricky) and they move away slowly to other pastures. For the bigger partners, though, your life isn’t a lot better. IBM can always take over from you. I for the matter don’t see a bright future for IBM partners. One market is just not yet there and the other isn’t very interesting anymore.

After the OGS I just wondered, if we should not start a community project „Connections for the poor“. I think we could build a social platform foundation on Domino. Not with the whole feature set of Connections, but with a lot of the basic stuff but a lot less administration headache. Will not happen. No interest at all out there. We are not as social as we think.

 

 

Wetter für Darmstadt, Deutschland

-3 °C | ° F

Sa.

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Mo.

Di.

Klar

Wind: SW mit 2 km/h

Feuchtigkeit: 86%

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23 °C | ° F

Sa.

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Wind: NW mit 14 km/h

Feuchtigkeit: 43%

24°

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I love that weather here right now. Cold, sunshine, snow. The heat in Orlando would be unbearable.

 

I am struggling with a mail forwarding loop which I can’t resolve (if accidently somebody knows how to fix this in Lotus Foundations – any help welcome – I suspect it’s postfix) I stumbled over the Domino server mail rules (I am excused for not knowing them, because I am a dev … was at least … still bits left, but my shrink says it’s fading away and I should be able to recover completely. Don’t need the green dried frog pills anymore soon). Hey, I thought, what a good idea. I knew about the forwarding address in the person document, but the mail rules were knew to me.
And as always, when the boy get’s a new toy, let’s play around with it.
Of I went for my first rule. If a mail arrives with a certain subject – „test“ – move it to a certain mail box.
Open the console on the mac, „set rules“ and send an email from outside to the domino, open the mail box and … nothing. Ahem? Were is that thing? Not in the destination box either. A quick look in the log: “ … was successfully delivered …“. What? Oh, open the all documents view and YESSSS, there it was. But stop. Why is it marked as a sent mail? That does not make sense at all.
There is probably a very logical and easy to understand reason for this but I don’t care. If it works like that, you can forget it. It’s useless. I would have understood if it was not put in the inbox, but as a sent mail, that does not make sense at all. Really, what were they thinking.

… configure postfix for domino mail-in databases?

… but somehow my enthusiasm for everything around Notes and Connections is dwindling.
A month ago, I was all eager to write about Notes 9, today I think everything has been said, without my help. I use Notes 9 since August and it was a bumpy road. I believe it runs better on Windows, but I would like that it runs as good on my 2009 Mac with OSX 10.7.5 (complete standard installation, nothing fancy). Order by Date is the one feature I like, that is unusable for me. The other are those little pop ups with information about the contact, where you can choose the collaboration history and other things. Only by pure chance once in a while it pops up. No way to do it on purpose.
I tried to put Domino 9 on Oracle Linux – apparently kind-a RedHat – and failed miserably.

I looked for a few social gadgets and couldn’t find anything that makes sense to me.
By now, I just don’t see, why I should bother.

And there ist that other thing that makes me wonder. IBM released the IBM Connections Hypervisor edition. „Yeehaa,“ I thought,“ That’s the thing I need“. Put that on a KVM box (Collax V-Cube or even as a Collax Cluster) along with a Domino and I finally get what I want. Alas it is a bit expensive for just a couple of users and it isn’t in the run-your-business catalogue … yet hopefully (No head banging anymore, found the new pricing here. Got information about PVU Licensing from a distributor). Still, a per user licensing scheme would be terrific.

Last week I visited a customer I had not seen in years. The RAID of their Foundations box was doing strange things. One symptom was the complete lack of backups. Something that made me a tiny bit nervous. But once the disk was replaced, Foundations fixed everything itself and was up and running in minutes again and the backups magically showed up again.
But one thing made me think. They started with Notes and Domino all eager to use the features of the CRM we also installed (piece of cake in foundations, press button). Today after some key personnel left, all they use is the addresses. Users start to hate it, because they do not know how it works. The boss came to me and said, that he got comments from business friends, why they still use Notes.  I tried to show them for a few minutes, what was possible, but I don’t have the impression, they were very interested.
As always, it isn’t Notes fault. Lack of training and external pressure of people who don’t know a thing about Notes are the main culprits … again.

Next week is Connect-o-sphere and this will be probably the first time, I am not going to be curious about what is coming. I don’t expect anything. Last year I hoped for something exciting and it did not happen. This year I hope for nothing … can only get better.

And on the lighter side:
Saturday was the day I should have stayed in bed. During the day I broke a cup, and two bowls and spilled a half finished pineapple sorbet (i.e. not frozen yet) over the kitchen floor … which looks like … no, you don’t want to know.
Last Friday I found out, that with those new cars, a movie car chase will never be the same. I drove into a parking spot a tiny bit too fast and that sissy of a car slammed on the brakes because there was a hedge. The break assistance on our new car actually works as designed. Imagine a car chase were the cars stubbornly refuse to run hedges or barn doors down. On the other hand, police cars will not be able to ram you off the street anymore. Boy, these will be very cultivated car chases. And you can’t turn it off (why should you in normal life).